Reviews

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In Southwestern Ohio, you can count on Van Martin!

Kent Galbraith
Kent Galbraith
14:41 24 May 22
We had our roof and skylights replaced by Van Martin. They were great to work with from beginning to the end. Mario and his crew performed spectacularly and when they were done our property was cleaned up so well, we didn't even find one nail. We had one thing we didn't like, black flashing against our light gray house. Brandon worked with us and the team replaced the flashing with a light gray that looked so much better. Hats off to Van Martin for an overall great job.
Glenda Stuart
Glenda Stuart
18:00 12 May 22
Job was done professionly and quickly.
James Allen Woodward
James Allen Woodward
07:25 30 Apr 22
Competitive rates , knowledgeable professionals...
Mike Thomas
Mike Thomas
13:54 27 Apr 22
Van Martin Roofing did a door and siding project for me last year and it has been great. But to go further, this past week, a piece of my gutter came off during the wind storms. I emailed Dustin to find out if they would quote a small job or if they knew a guy for this type of thing. So, the response I got from Dustin, well, was not what I expected. Instead of a quote or phone number. He told me he would be in my area in the next couple of days and that he would just fix me up. 2 days later the gutter is good to go. That is what I call customer service. Thanks again Dustin.
Nathan Keyer
Nathan Keyer
19:09 21 Apr 22
Soffit job on house and wrap wood braces on house.
James Dean
James Dean
05:03 12 Apr 22
Very personable, gave a very honest appraisal and no high pressure sales pitch.
Heather Bench
Heather Bench
02:58 11 Apr 22
We had our flat roof replaced and the crew was excellent! We are very pleased with their workmanship. We were also impressed with the communication and flexibility to fit our smaller job in between larger jobs as they watched the weather. We will use them when the time comes to replace our shingled roof.
Tyler Harrell
Tyler Harrell
20:43 08 Apr 22
Van Martin came to replace a skylight for us. This is the 3rd time we’ve used them. Always great service. Professional work and friendly attitudes. Will use them again for sure!
Kaity Murphy
Kaity Murphy
15:59 25 Mar 22
My experience was wonderful. The gentlemen that worked on my roof were extremely professional and timely. Van Martin Roofing called with updates regularly and answered all my questions throughout the process. I would recommend them to anyone and will use them in the future.
Donna Evick
Donna Evick
19:33 22 Mar 22
Monday They came out to look at my leaking roof which is leaking in my bathroom. Said they would try and patch but they were 4/6 weeks out for scheduling. They would send me a quote. They called the next day and said they were no longer doing tile roofs. Why did they come out in the first place? I told them it was a tile roof when I originally called. It’s pouring rain for the next several days and they just dumped me.
Mike Schmiedl
Mike Schmiedl
12:58 11 Mar 22
The installation techs were very friendly and professional and did an excellent job. They pointed out all the issues they found and did what was necessary to make it right.
Vikram Sethi
Vikram Sethi
21:26 06 Mar 22
I had a recurring water leak problem on my roof for 2 years and tried different roof repair companies who failed to fix the problem. Dustin at Van Martin roofing identified the real issue in one visit and their crew have now fixed the area with the leak finally. We have been through several rains since their work and no leaks. Thanks to Stephanie at Van Martin, the scheduling went off well and work was completed.
Tom Mayl
Tom Mayl
17:47 06 Mar 22
Jim & Chuck really helped us out by coming out to Buffalo Wild Wings in Troy on a weekend to make an emergency roof repair before a huge storm.
Keith GunderKline
Keith GunderKline
19:11 05 Mar 22
Good thorough roof job. Good communication throughout the process.
Eileen Skipper
Eileen Skipper
19:42 04 Mar 22
All the employees at Van Martin that I had any interaction with were knowledgeable, helpful, courteous, skilled in their job. From Dustin, the representative, to Josh and Clyde the installers they were superb. The same can be said for the office staff, Melissa and Stephanie who kept us updated and informed through bad weather delays. I would use them again and I would recommend Van Martin to anyone!
Kathy Jackson
Kathy Jackson
02:00 01 Mar 22
It has been a pleasue doing business with Van Martin Roofing. They are very professional and focussed on making sure that their customers are satisfied with all aspects of the job. Thank you Van Martin.Kathy with Patch King Drywall.
Lydia Vadnais
Lydia Vadnais
22:00 24 Feb 22
Van Martin turned a very daunting experience into a simple and stress free one for me. I was not initially intending to get a full roof installation, but I never once felt pressured or overwhelmed throughout the process. Everyone is incredibly knowledgeable and helpful, they will go out of their way to make sure everything goes smoothly. Great communication and incredibly fast workers. I would recommend them to anyone needing roof services.
Dana Bishop
Dana Bishop
20:55 24 Feb 22
I used Van Martin for residing my home. The original siding was damaged and need to be replaced.They came out and did the estimate, Jim Honious, and promptly got back to me and the siding was ordered. Melissa Hanks was the project leader and installer was Randy.Due to the colder weather, winter, it took a bit longer but that was okay w/ me. Randy would show up 17F weather and begin working. Amazing he persevered in such weather. He mitered sp? the corners of the windows and paid very close attention to detail, like an artisan! He fitted outside wiring under the siding.Randy was very professional and he is a true artisan when it comes to siding. He found several mistakes made by the old sider, corrected them.The whole company is like one big family. They pay close attention to their work and the final outcome. Couldn't ask for a better company to have work on your house.My friends love the color and the way it was done. Melissa came out and did a final walk though,. all the debris was cleaned up in advance by Randy. Hardly looks like anyone had been here.I know this may be a bit long but if you have work to be done have Van Martin do it, you wont be sorry. Thanks again Van Martin!
Carroll Luckett
Carroll Luckett
19:09 24 Feb 22
Contacted Van Martin after noticing missing shingles from wind storm. Jim Honious handled all my needs dealing with claims adjuster and helping me choose the product that is perfect for my home.Brandon Archer was my project manager and kept me informed on when the work would be done. Everyone has been quick to respond to any messages or concerns that I have had.Overall, would 100% recommend Van Martin out of Dayton for any roofing needs.
Kathleen Cook
Kathleen Cook
04:12 24 Feb 22
I found the communication exceptional. I was kept informed, and they were understanding and accommodating when my work schedule conflicted with theirs. After the work was done, they cleaned up to my high standards. I am very pleased with this experience.
Lisa VanDyke
Lisa VanDyke
20:48 23 Feb 22
Very satisfied with their work! Would highly recommend!
John Oliver
John Oliver
04:40 19 Feb 22
Excellent customer service…employees included our team in the evaluation of their repair job and provided a few additional repairs free of charge
Monnie Bush
Monnie Bush
17:40 18 Feb 22
I received nothing but personal and professional service from the quote to the installation. Highly recommend Van Martin.
Michael Stolarik II
Michael Stolarik II
17:39 18 Feb 22
Great company im with maintance at a complex and they have been there for us on time and the work that has been done.. Is excellent quality
Geoff H.
Geoff H.
15:29 17 Feb 22
Very professional and when I had an issue they came out within an hour of calling (a year after install). Would recommend!
Lucas Mitchell
Lucas Mitchell
22:19 07 Feb 22
I am a maintenance technician at Elizabeth place in Dayton. Technician Joe Ross is very knowledgeable, thorough and hard working. Joe exceeds our expectations in every way and goes above and beyond to ensure that.
Jeff Bohrer
Jeff Bohrer
23:07 05 Feb 22
Great service and great communication! James He’s very focused on making the customer satisfied and happy
John Hahn
John Hahn
21:45 08 Dec 21
Complete business like but friendly transaction. Mario did a wonderful job explaining and estimating the job of installing a sun tube for us. That was followed up by a very professional installation by Isaiah and Chris highlighted by showing up on time ,doing the job in timely order and complete thorough clean up when finished . Highly recommend this company from top to bottom. … John H.
Steve Wilson
Steve Wilson
14:26 07 Nov 21
After receiving roof damage from a tornado I was put in contact with Jason Taylor. He was very knowledgeable and up front with what repairs need to be completed. He took care of contacting the insurance adjuster and worked very closely with them to insure all the necessary work was covered under my policy. If you are needing any repair or replacement work done Jason would be the person the contact.
Douglas Heath
Douglas Heath
15:59 27 Oct 21
I needed new soffits on the front of my house and larger 6" gutters to handle all the rain and leaves. I chose Van Martin to do this work based on their reputation and BBB rating. Although the process took longer than I expected, the work was completed to my satisfaction and everything looks and works perfectly. Van Martin does take a personal intertest in you, so you can rest assured that the work done is of a high quality and will last for years.
Rachael C.
Rachael C.
12:26 22 Oct 21
We had some storm chaser come by and try to talk us into a claim. We DID NOT go with the storm chasers who said that we for sure had damage but instead reached out to Van Martin. Dustin Karl with Van Martin came out was very respectful and explained about storm chasers. They tell everyone they have issues in hopes that one or two will actually get approved. And homeowners don’t realize that a claim is a claim regardless if work needs to be done. The storm chasers don’t care. Thanks to Dustin with Van Martin, we did not have any damage and do not need to place a claim. Dustin also fixed three small issues on our roof at no cost to extend the life of our roof and gave recommendations on when it will need to be replaced. Recommend Van Martin and specifically Dustin Karl to anyone in need of a new roof.
Get Dressed! Boutique
Get Dressed! Boutique
16:23 06 Oct 21
Actually had a few clay tiles that broke off from the front of my building. Jason Taylor handled our account and was excellent in following through from start to finish. He had to jump through hoops to located singular clay tiles, but took excellent care of us, and communicated throughout the process. Would highly recommend! 5 star service!
Autumn James
Autumn James
23:14 05 Oct 21
Mathew J was great to work with! He was on time, very respectful, and answered all of my questions. Also it is worth mentioning that he was very honest. Honesty is often hard to find when dealing with contractors. I am very thankful that he didn’t try to sell us products or services we didn’t need. We will definitely be working with him in the future.
Bruce Andrew
Bruce Andrew
22:54 29 Sep 21
Dustin came out as scheduled and on time. He listened to our concerns and after showing him the area of the leak he was able to quickly diagnose the problem and repair it. I really appreciated his honesty and professionalism. I would highly recommend Van Martin to anyone looking for a trustworthy company that puts the customer first .
Sara Wehrley
Sara Wehrley
15:40 22 Sep 21
I would NOT use this company for any roofing jobs! They do not adhere to timelines given when you sign the contract (and our roof was leaking!), they have horrible customer service and they left a mess for us to clean up including both new and old nails on our deck/in the yard. Again, I would never use this company again for any reason...find someone else! They will tell you how great they are and how they are the only five star roofing company in this area...do NOT believe it!

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