Reviews

Google Reviews

In Southwestern Ohio, you can count on Van Martin!

Douglas Heath
Douglas Heath
15:59 27 Oct 21
I needed new soffits on the front of my house and larger 6" gutters to handle all the rain and leaves. I chose Van Martin to do this work based on their reputation and BBB rating. Although the process took longer than I expected, the work was completed to my satisfaction and everything looks and works perfectly. Van Martin does take a personal intertest in you, so you can rest assured that the work done is of a high quality and will last for years.
Rachael C.
Rachael C.
12:26 22 Oct 21
We had some storm chaser come by and try to talk us into a claim. We DID NOT go with the storm chasers who said that we for sure had damage but instead reached out to Van Martin. Dustin Karl with Van Martin came out was very respectful and explained about storm chasers. They tell everyone they have issues in hopes that one or two will actually get approved. And homeowners don’t realize that a claim is a claim regardless if work needs to be done. The storm chasers don’t care. Thanks to Dustin with Van Martin, we did not have any damage and do not need to place a claim. Dustin also fixed three small issues on our roof at no cost to extend the life of our roof and gave recommendations on when it will need to be replaced. Recommend Van Martin and specifically Dustin Karl to anyone in need of a new roof.
Get Dressed! Boutique
Get Dressed! Boutique
16:23 06 Oct 21
Actually had a few clay tiles that broke off from the front of my building. Jason Taylor handled our account and was excellent in following through from start to finish. He had to jump through hoops to located singular clay tiles, but took excellent care of us, and communicated throughout the process. Would highly recommend! 5 star service!
Autumn James
Autumn James
23:14 05 Oct 21
Mathew J was great to work with! He was on time, very respectful, and answered all of my questions. Also it is worth mentioning that he was very honest. Honesty is often hard to find when dealing with contractors. I am very thankful that he didn’t try to sell us products or services we didn’t need. We will definitely be working with him in the future.
Bruce Andrew
Bruce Andrew
22:54 29 Sep 21
Dustin came out as scheduled and on time. He listened to our concerns and after showing him the area of the leak he was able to quickly diagnose the problem and repair it. I really appreciated his honesty and professionalism. I would highly recommend Van Martin to anyone looking for a trustworthy company that puts the customer first .
Sara Wehrley
Sara Wehrley
15:40 22 Sep 21
I would NOT use this company for any roofing jobs! They do not adhere to timelines given when you sign the contract (and our roof was leaking!), they have horrible customer service and they left a mess for us to clean up including both new and old nails on our deck/in the yard. Again, I would never use this company again for any reason...find someone else! They will tell you how great they are and how they are the only five star roofing company in this area...do NOT believe it!
Tim Davis
Tim Davis
13:43 21 Sep 21
Besides how long it took to get the gutters installed they look good and are doing the job. The installer was knowledgeable and did a good job. He did however, leave his drill and some screws behind. I’d use this company again.
Steven McCall
Steven McCall
23:44 15 Sep 21
The crew did an excellent job removing the old and installing the new quickly & efficiently and the clean up was very thorough. There were some issues with the installation of the skylights but they were all resolved to our satisaction and the whole project was completed in less than a day. We are very pleased with the new roof and skylights.
Edward Schultz
Edward Schultz
18:45 14 Sep 21
Every one did a great job thank you
Tom Morris
Tom Morris
17:45 08 Sep 21
Van Martin are my go-to folks for any roofing and siding related issues. They are up front about their lead times and always follow through. Their work is always done professionally and on time. I have even known them to come out and fix small issues for next to no cost on occasion. Highly recommended!
Chris Houk
Chris Houk
01:31 31 Aug 21
I worked with Alex for my gutter guards (which work fantastic - keeps all the whirly birds out and are easy to clean) and a recent roof inspection. I thought there was shingle damage and possibly some water damage on my decking. Alex looked at everything and it ended up being not as serious as I thought. He me what to look out for and when to give him a call. Didn't charge me anything for the visit. Will be calling again when the time comes.
Hillary Wagner
Hillary Wagner
18:30 20 Aug 21
Everyone I've come in contact with has been knowledgeable, kind, professional. They fixed our roof after we got taken in by a storm chaser roofing company and we have had no more trouble with it! Dustin was just amazing! Fixed our gutters while we talked, made it feel like having coffee with a friend! And, we just met Jim who was also kind and efficient. Van Martin never disappoints!!!
T Os
T Os
21:36 11 Aug 21
Efficient service, called to rebook appointment when weather became an issue, very professional on arrival, explained process well, and completed job on time and well. Very pleased with service.
Brittany Antoon
Brittany Antoon
19:18 08 Aug 21
Van Martin replaced our gutters and we were pleased with the service, product, and installers. When we noticed rain dripping between the facia board and gutters in a few areas after installation, we called Van Martin and they sent one of the installers back out to fix the issue (which included him pouring water in those areas to ensure the drip tape was laying appropriately). Both times the installers came to our house we didn't get any advance notification, but that inconvenience did not outweigh the price and final product.
Michael Settle
Michael Settle
00:46 28 Jul 21
All around a great experience with this company. Very friendly and helpful on all fronts and the quality of the work was excellent! Cheryl is great and helpful to talk with, Mario was a blast when he came out for the initial inspection, and the crew was beyond polite and respectful when they came out for the work! Highly recommend!
Adam J Arnold
Adam J Arnold
15:56 17 Jun 21
Dustin and his crew did a fantastic job installing a few skylights at my property. I would recommend Van Martin to anyone needing skylight work. Punctual and professional.
Robin Arnold-Stelter
Robin Arnold-Stelter
15:31 17 Jun 21
Excellent work. On Time and service was very friendly. They cleaned up the area after the work was complete.
Brian Guffey
Brian Guffey
22:49 23 May 21
Matthew is great and I liked how he was thorough when assisting us in our decision. He went above and beyond with not only showing me but setting time that matches my wife's schedule to provide her the same experience so we both could come to the conclusion of a new roof. Prior to our experience with Matt we called about a roof leakage and they had same day a team in the rain patching the roof.Financing for a new roof was easy, reasonable and can't wait for the work to start and see a well done roof. Will also be nice for proper roof coverage and breathing the attic so we will see a difference in the allergens caused by the previous companies mechanical error contracted by the previous owner. Do consider using them for roof repairs or replacement or install and pay for it to be done right by a reputable company.Thank you Van Martin and keep on delivering exceptional service and exceeding your customers expectations.Brian
Shelly Obrien
Shelly Obrien
18:13 21 May 21
This company is 100% friendly & very professional. From the office employees, to the roofers. They are nice, go out of their way to assist you with everything that has to be done! The roofers are friendly, do a great job to get it finished correctly and on time. Best of all they clean the work area, leave no unwanted materials, laying around. Thanks everyone. Will definitely call again & highly recommend Van Martin roofing to everyone. Call them, you'll be glad you did, we certainly are!
Michael Linn
Michael Linn
20:31 05 May 21
It took a little bit but I couldn't be happier with the work.
Lois Presley
Lois Presley
22:33 30 Apr 21
The roofers were prompt, knowledgeable, friendly, and hard workers. I will recommend your business to others. The new roof looks wonderful.
Chuck Wambold
Chuck Wambold
18:49 20 Apr 21
Excellent service and very professional. I am pleased
Kyle Matlock
Kyle Matlock
15:59 16 Apr 21
Mario was awesome! Very helpful, professional and respectful. Will definitely use this company in the future. Highly recommended!
Ron Hill
Ron Hill
14:38 01 Apr 21
melissa was very professional and knowledgable
Nancy Edwards
Nancy Edwards
03:04 24 Mar 21
Melissa and Matthew are AMAZING went above and beyond what another company would've done. Truly helpful and caring company. HIGHLY RECOMMENDED
Kramer ProAxe
Kramer ProAxe
19:59 20 Mar 21
Last week I called for an estimate to repair a leaky roof which was dripping through my living room ceiling. The first estimate for the temporary repair was $200. Later in the day Zach Browning from Van Martin came out and found the problem quickly. He told me about a few other issues he found with my aging roof that got my attention and asked him for an estimate which he provided. The best part is that Zach repaired the leak for free! Zach's knowledge, expertise, and integrity is an amazing representation of Van Martins employees. Once I've have enough funds for a roof I will be reaching out to Van Martin.
Doug Ottman
Doug Ottman
18:36 19 Mar 21
My experience with Van Martin Roofing was completely satisfying.And that was a result of everyone from Van Martin being very customer oriented. And the craftsmanship of the installation was great !
Cheri Rotterman
Cheri Rotterman
19:52 16 Mar 21
Everyone on the Van Martin team were professional & great to work with. They responded quickly to any questions and I appreciated the project manager's oversight to ensure work met expectations. My experience was very positive.
Kevin Hewitt
Kevin Hewitt
17:30 01 Mar 21
Mr. Browning was very professional. He inspected our roof leak and suggested a repair. His knowledge of roofing was very impressive. I would definitely use Van Martin roofing for my roofing repairs!!!
Dave Jackson
Dave Jackson
18:08 26 Feb 21
Excellent service and work. Great value! Very professional!
Jim Evans
Jim Evans
17:13 24 Feb 21
IO have used Van Martin roofing for several years. They are always quick to respond and their personnel are professional and they leave my property in better shape then they when they started.
Ryan Wilson
Ryan Wilson
14:53 16 Feb 21
I found some damage to my roof, and ended up getting new gutters with leaf guards and a new ridge vent system to help with some ventilation issues that were causing our house to constantly creek and grown as the temperatures changed outside. Everything looks great and no more waterfalls over my doors from bad gutters. The house is also much more quiet with the new ventilation, and it is a much cleaner look than the old box vent system.
Mary Firestone
Mary Firestone
21:34 02 Feb 21
Top notch roofer. Called for estimate and Matt Jancsics came right out. Tarped where I had damage. He was so attentive and virtually took over for. He did it ALL. Met with adjuster at my house. He did all of the communication with our insurance company and we just signed our contract. I would never go to anyone else. The attention and service from Matt put my mind at ease and I’m getting the best roof ever. HIGHLY RECOMMENDED.
Rick Chamberlin
Rick Chamberlin
22:57 31 Jan 21
Work was done well, done in a timely matter and at a good price
ann ragosta
ann ragosta
13:31 26 Jan 21
From providing an estimate to scheduling the install and the actual install of our flat roof building, Van Martin was very professional and very prompt. They explained all the options and the costs - they cleaned up after the job was done. I would absolutely use them again for a residential OR a commercial roof.
Law Dog
Law Dog
13:12 09 Jan 21
Great job on repairs but while the roofers were in the attic I lost partial power to lights and sockets in multiple rooms and outside the house. The comment from the roofer was it was like this for awhile. The office staff that called for a follow up knew nothing of the damage to the power inside of the house so it appears the roofers told no one. An offer of "we will make it right" would have been appreciated. Wasn't going to leave a review but they sent an email asking me to review them...so here I am. An electrician did come out and the outage was caused by the roofers while in the attic. It was an accident but as you can see by their response even here, if they damage your home, they aren't going to fix it.
David Sanderson
David Sanderson
16:31 23 Dec 20
Jim Honious did a great job inspecting our roof. He was on time, professional, and helpful.
Chris Shover
Chris Shover
18:23 24 Nov 20
What can I say about van Martin Roofing great customer service great workers overall I would say great place to go for all your Roofing needs and then some
Stephanie Estes
Stephanie Estes
12:47 22 Nov 20
Dustin had excellent customer service. He was friendly and very helpful fixing the roof
Chris Eyers
Chris Eyers
20:49 20 Nov 20
Their recommended skylights are perfect. They look beautiful and really make the room light up. Definitely an upgrade from what was there before. Customer service was A+. Went above & beyond to ensure a quality product. I now have a favorite roofer!
Ryan Combs
Ryan Combs
16:12 19 Nov 20
Dustin showed up 30 minutes early! I was thinking it would just be an inspection and quote for work to be done in the future. He was able to take a look at our damage, make a repair and explain the work he had done really quick! He was super helpful with explaining what was going on, and made sure to explain everything in detail. I would definitely recommend Van Martin to anyone and everyone!
George Swartz
George Swartz
23:26 10 Nov 20
Dustin at Van Martin was great , he explained everything and made a great suggestion on shingle color. The crew did a fantastic job. We give Van Martin 10 out of 10 , and recommend Van Martin to our neighbors.

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